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Versa causing dermatitis

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‎08-06-2018 08:58

‎08-06-2018 08:58

I’m bought my Versa back in June and really enjoyed it until I developed dermatitis on my wrist. I stopped wearing it for a while and let it clear up only to have the dermatitis return after wearing it for a few days. Very disappointed.

Best Answer
2 REPLIES 2

‎08-06-2018 09:08 - edited ‎08-06-2018 09:09

‎08-06-2018 09:08 - edited ‎08-06-2018 09:09

Hello @SunsetRunner

I would suggest trying your other wrist. 

Also, you can contact customer support and they will gladly help you out with this issue. 

Thinking you may be having a reaction to the metals that they use or the band material. 

Contact them at:

Fitbit help

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer

‎08-06-2018 15:35

In response to ACG

‎08-06-2018 15:35

 Would als follow the care instructions that where presented when settings ng up the tracker..

Through the app

Tap the settings

Scroll up tap help

Scroll up, tap Versa Quick Start guide

Tap Wear and care

 

Best Answer