11-27-2018
04:08
- last edited on
11-28-2018
06:09
by
AlejandraFitbit
11-27-2018
04:08
- last edited on
11-28-2018
06:09
by
AlejandraFitbit
Just bought a versa. Spent ages setting it up and now I have a feeling it's not comparable with my phone huawei . I'm so upset
Moderator edit: subject for clarity
11-27-2018 05:29
11-27-2018 05:29
Huawei phones are often problematic with fitbits. What model do you have? Is it on the Supported Devices List? If it isnt it doesnt necessarily mean it wont work, but some things may be difficult. What problems are you actually having, as it sounds like you have managed to set it up?
Helen | Western Australia
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11-27-2018 10:33
11-27-2018 10:33
Hi love. It's not syncing very often and my phone not getting any notifications.
11-28-2018 06:10
11-28-2018 06:10
It's great to welcome you @lynne2446 and @NellyG thanks for stopping by.
Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.
The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.
A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.
Let me know if you need anything else.