help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa counting too many steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-15-2018 13:56

‎05-15-2018 13:56

My Versa is counting too many steps. It is on my non dominant hand. It currently is calculating 3x the steps I normally would have. I have had the latest update. Would that cause the problem?

Best Answer
4 REPLIES 4

‎05-15-2018 17:26

‎05-15-2018 17:26

Ditto! And calculates when driving too

Best Answer

‎05-15-2018 18:10

‎05-15-2018 18:10

Mine too - Fitbit need to fix ASAP.  My Versa is brand spanking new

Best Answer

‎05-15-2018 18:11

In response to Lushie

‎05-15-2018 18:11

I purchased mine April 28!

Sent from my iPhone
Best Answer
0 Votes

‎05-15-2018 18:25

In response to Angnjon

‎05-15-2018 18:25

I got mine for Mothers Day 🙂
Best Answer