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Versa dead with condensation

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Fitbit versa has been working fine since I got it at Christmas 2018 but it last synced at 1pm today where it said it had medium battery. I went swimming and now it won't turn on, there is condensation on the back glass sensors and a little red light. It won't charge, and does nothing when I try and reboot or factory reset. Its been plugged in for hours and still nothing. How do I get to customer support?

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Hi @RosiBSydney - You can get to customer support by tapping here. Do it asap as the warranty is for one year. 

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Thanks Carol... What a great customer support service. Really helpful!

 

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