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Versa display corrupted

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‎09-10-2018 09:41 - last edited on ‎09-12-2018 07:19 by Moderator Alum

‎09-10-2018 09:41 - last edited on ‎09-12-2018 07:19 by Moderator Alum

I had vertical lines in my screen, I have reset, shutdown and did a factory reset, and I still had the lines. Now, my screen is blank. Help please!

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎09-10-2018 09:57

‎09-10-2018 09:57

Multiple threads on this.  You will need to return/exchange.  Contact FITBIT support.

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‎09-10-2018 10:02

In response to GreginJaxFL

‎09-10-2018 10:02

Thanks, I read all the threads. I already contacted support, and waiting reply. Thanks

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‎09-12-2018 07:20

In response to Sassie13

‎09-12-2018 07:20

Welcome to the Community @Sassie13 and @GreginJaxFL thanks for stopping by.

 

I appreciate all the efforts in trying to fix this issue, it's great to know that you have already contacted our support team, I know they will be glad to help you out and provide you with a solution.

 

If there is anything else we can do for you, let us know. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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