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Versa display corrupted

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‎12-15-2019 01:16 - last edited on ‎12-16-2019 10:26 by Moderator Alum

‎12-15-2019 01:16 - last edited on ‎12-16-2019 10:26 by Moderator Alum

The face of my Versa has two red vertical lines on either side of screen that just appeared. Changed clock face but they still appear and it makes the face smaller. 

 

 

Moderator edit: subject for clarity

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‎12-15-2019 11:40

‎12-15-2019 11:40

Try a Restart and do it several times if necessary.

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‎12-16-2019 10:27

‎12-16-2019 10:27

Welcome to the Forums, @DLyon and @SunsetRunner, thanks for the input.

 

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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