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Versa display is flickering

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‎02-12-2019 00:01 - last edited on ‎02-12-2019 08:09 by Moderator Alum

‎02-12-2019 00:01 - last edited on ‎02-12-2019 08:09 by Moderator Alum

I went up to Mt. Baldy and although it may sound fun we were stuck up there for 10hrs. When I got there I noticed my Versa buzzed and had been only flickering ever since. I let the battery die out and then put it to charge but no luck. I didn’t hit it, or drop it. Any similar issues?

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image.jpg

 

Moderator edit: Updated title for clarity

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‎02-12-2019 01:11

‎02-12-2019 01:11

Hi @CheysRuiz That is not sounding good at all! Try restarting it several times and see if that helps. I will flag your post for a moderator to come and have a look as it is isnt sounding good!

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎02-12-2019 07:48

‎02-12-2019 07:48

Hi there @CheysRuiz, welcome to the Fitbit Community Forums! 🙂

 

I'm very sorry to hear that you're having problems with your Fitbit Versa display not working as it should. Thanks a lot for your efforts in trying to get your tracker to work. I'd like to help you out.

 

Also, thanks a lot for the help here @NellyG!

 

I've escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, feel free to let me know!

Ferdin | Community Moderator, Fitbit

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