help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa doesn't receive notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-18-2020 09:20 - last edited on ‎03-31-2023 13:45 by Moderator Alum

‎01-18-2020 09:20 - last edited on ‎03-31-2023 13:45 by Moderator Alum

Super upset updated phone to Samsung note 10+  now watch doesn't receive notifications. 

 

 

Moderator edit: subject updated for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-18-2020 09:40

‎01-18-2020 09:40

Hi @Jocey2412 , did you update your Versa to the newest version 70.7.14? If yes, than this is the cause of your problem and mainly Samsung owners are the "victim" of the update (Tizen layer?). Fitbit is aware of this problem and working on a fix for it. I reaaly do not know when this will be solved. Regards kuzibri

Best Answer
0 Votes