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Versa doesn't sync!

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‎08-19-2018 15:07

‎08-19-2018 15:07

It's really getting irritating.  Once the watch gets disconnected with the phone for any reason, it just WONT sync. I left my watch at home one day and wore it back in the evening and it won't sync.  And I will NOT factory reset it Everytime it disconnects!  Rebooting also doesn't work.  O have Google pixel and really fisappodisap in Fitbit.  If I can return it I would love to return and NEVER use Fitbit ever again! Such waste of money!  

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‎08-19-2018 17:23 - edited ‎08-19-2018 17:24

‎08-19-2018 17:23 - edited ‎08-19-2018 17:24

User guide

 

 @Username026

Try to turn your phone off and on and then try a restart your Fitbit, you'll find how to do a restart on pg. 68 above

 

 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer

‎08-19-2018 17:28

In response to ACG

‎08-19-2018 17:28

More syncing information for different devices.
https://help.fitbit.com/?l=en_US&c=Topics%3ASyncing

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer