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Versa doesn't track fat burn, cardio, and peak data

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‎09-26-2020 22:22 - last edited on ‎09-29-2020 11:15 by Fitbit Moderator

‎09-26-2020 22:22 - last edited on ‎09-29-2020 11:15 by Fitbit Moderator

Fat burn, Cardio, and Peak bpm is not recording after this last update.

 

 

Moderator edit: updated subject for clarity

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‎09-29-2020 11:14

‎09-29-2020 11:14

Hi @Jonetteb, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it's not recording fat burn, cardio and peak data.

 

I would like to know if your Versa tracks your regular heart rate. In the meantime, follow the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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