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Versa factory reset

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Hi Everyone,

 

I’ve read previous questions in relation to conducting a Factory Reset on my FitBit Versa however there is no ‘Settings’ button on my app. 

I go in to the app and have a choice of Account Settings or App Settings. 

Once I’m in Account Settings I have a choice of: Authorized Devices, Change Email, Change Password, Delete Data, Delete Account, Restore Your Purchases and Manage Subscription.

Once I’m in App Settings I have a choice of: Time Zone, Units, Start Week On and Location.

 

I have uploaded photos to show you. 

Any ideas why I can’t reset my Versa or how else I can fix this?

 

10137550-482B-4A60-B546-1FF19BB4FCEC.png

5931F001-92F4-45BF-9EA5-6BA3899EB065.png

F80EA425-7D12-486B-8653-5D28D38506FA.png

Thank you.

 

 

Moderator edit: subject for clarity 

Best Answer
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1 REPLY 1

It is 'Settings' on device itself, not on app.  But I caution doing factory restart if you are trying to fix a problem.  I've seen it cause many problems but solve few, if any.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer