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Versa got wet and now isn’t working

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‎11-08-2021 19:49

‎11-08-2021 19:49

I work at a pool so of course it got wet. It was fine then the screen got fuzzy and stopped showing my heart rate. It then heated up now won’t turn back on. 

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‎11-09-2021 04:48 - last edited on ‎07-13-2024 06:00 by Fitbit Moderator

‎11-09-2021 04:48 - last edited on ‎07-13-2024 06:00 by Fitbit Moderator

Hi, the waterproofing on the Versa doesn't last, especially if introduced to hot water or solvents.

To check if water got in look at the back windows with a magnifying glass for condensation.

If found, do not charge but lay on its left [single button side] and allow to dry for a week before trying anything.If it gets hot when charging or in use stop immediately.

It may work of sorts, but may have short battery life between charges and can never be near water again.

Author | ch, passion for improvement.

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