Versa heart rate & activity issues

[SunsetRunner]

Hello friends, my activity and heart rate aren't working. I no longer see the green flashing light on the back of my Versa. I'm thinking of sending it back. I did get a warranty with it. Any other suggestions?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around @SunsetRunner.

If you are having issues with your heart rate sensor, I recommend checking if this option is "On" by swiping to settings directly from your watch and set this to "On". Now about your exercise being synced, I suggest taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

Let me know the outcome. 

[SunsetRunner]

hello there

I'll try that and let you know

thanks