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Versa inaccurate GPS information

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I’ve had the Versa for 5 months, upgraded from a Blaze I had for 2 years. I walk outdoors in one of three routes on a golf course once or twice a day. Lately the Versa is recording either double the distance (miles), or half the pace, or both. It’s also showing an erratic path. I use the GPS so I have identical maps with vastly different results. This just started in the last week or so when it recorded a 4+ mile walk at 9 minutes per mile which was actually a 2 mile walk. I don’t run or jog, my normal is 18-20 minute per mile (with many elevation changes). This also impacts the steps and of course calories burned. What can I do?

 

 

Moderator edit: subject for clarity

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A warm welcome to the Community @Stickelc.

 

I would like to know if your watch is disconnecting at some point of your exercise from your phone, since if it is, that might be causing the discrepancies you are seeing. I recommend taking a look at the help article Why isn't GPS working on my Fitbit device? and follow the instructions provide there and if the issue persists, feel free to provide me with some screenshots.

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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And an identical walk that is not:
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  • Try turning off WIFI on your phone during the walk.  When GPS is interrupted your phone looks for wifi networks for a clue.  That can give erratic locations.
  • Don't use music.  Just as an experiment to see if the headphones BT connection is to blame. Your watch uses BT to connect to the phone for GPS information, and the BT headphones may be interfering with that.
  • Charge the phone up.  You probably already tried this, but when the phone battery gets low, like 15 or 20%, the phone throttles back some of the functions like GPS tracking.
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