09-05-2018
03:36
- last edited on
09-06-2018
06:09
by
AlejandraFitbit
09-05-2018
03:36
- last edited on
09-06-2018
06:09
by
AlejandraFitbit
I’ve had the Versa for 5 months, upgraded from a Blaze I had for 2 years. I walk outdoors in one of three routes on a golf course once or twice a day. Lately the Versa is recording either double the distance (miles), or half the pace, or both. It’s also showing an erratic path. I use the GPS so I have identical maps with vastly different results. This just started in the last week or so when it recorded a 4+ mile walk at 9 minutes per mile which was actually a 2 mile walk. I don’t run or jog, my normal is 18-20 minute per mile (with many elevation changes). This also impacts the steps and of course calories burned. What can I do?
Moderator edit: subject for clarity
09-06-2018 06:10
09-06-2018 06:10
A warm welcome to the Community @Stickelc.
I would like to know if your watch is disconnecting at some point of your exercise from your phone, since if it is, that might be causing the discrepancies you are seeing. I recommend taking a look at the help article Why isn't GPS working on my Fitbit device? and follow the instructions provide there and if the issue persists, feel free to provide me with some screenshots.
Hope to hear from you soon.
09-06-2018 06:38
09-06-2018 06:38
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03-21-2020 09:31