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Versa is acting odd

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‎08-20-2020 19:05 - last edited on ‎08-21-2020 06:45 by Fitbit Moderator

‎08-20-2020 19:05 - last edited on ‎08-21-2020 06:45 by Fitbit Moderator

My fitbit versa is pushing random buttons and flipping through home screen! I cant push anything it wont register my touch. No cracks nothing. 

 

Moderator Edit: Clarified subject

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‎08-21-2020 06:48 - edited ‎06-21-2024 04:18

‎08-21-2020 06:48 - edited ‎06-21-2024 04:18

Hi there @Missinpieces88, welcome to the Community Forums. Thanks for the details provided in your post about your Versa's recent behavior. 

I've seen that you contacted our Support Team to report about this odd behavior of your watch and they helped you. If you have any questions about the resolution of your case, feel free to contact them back for further explanation or you can check our warranty policies here for a better understanding of the information you were provided.

Let me know if there's anything else I may do for you in the meantime. 

Maria | Community Moderator, Fitbit


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