help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa is not counting my steps while walking inside

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-22-2018 08:43

‎08-22-2018 08:43

I got my versa on 19/Jul but  from past couple of days i noticed , Versa is not counting my steps while walking inside. like walking in tesco or other place where you r not going straight. 

I have re set my watch still facing same issue.  

Best Answer
0 Votes
1 REPLY 1

‎08-23-2018 01:39

‎08-23-2018 01:39

Hello @pravjain

I find this weird that Fitbit know when your inside and know when your outside. 

Check out the user guide. 

User Guide

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer