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Versa is not getting notifications

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‎10-09-2019 08:20 - last edited on ‎10-10-2019 08:48 by Fitbit Moderator

‎10-09-2019 08:20 - last edited on ‎10-10-2019 08:48 by Fitbit Moderator

Not receiving messages. Notification is on.

 

 

Moderator edit: updated subject for clarity

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‎10-10-2019 08:47

In response to Rich_Laue

‎10-10-2019 08:47

@Jenrun welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving notifications.

 

In addition to the info that requested my friend @Rich_Laue, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor the notifications and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

View best answer in original post

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‎10-09-2019 09:28

‎10-09-2019 09:28

Hello @Jenrun is it all types of notifications your not receiving. When you say that it is on.. Are you checking the Versa or the phone? 

BTW when asking a question that pertains to the phone, it is helpful to include the phone model. 

Best Answer

‎10-10-2019 08:47

In response to Rich_Laue

‎10-10-2019 08:47

@Jenrun welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving notifications.

 

In addition to the info that requested my friend @Rich_Laue, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor the notifications and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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0 Votes