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Versa is not receiving notifications

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‎12-25-2019 15:17 - last edited on ‎12-26-2019 06:40 by Fitbit Moderator

‎12-25-2019 15:17 - last edited on ‎12-26-2019 06:40 by Fitbit Moderator

Although I’ve updated - turned on - restarted etc; my Versa will not receive texts or any kind of notifications lately. I can’t seem to find the problem. Anyone else having trouble?

 

 

Moderator edit: updated subject for clarity

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‎12-26-2019 06:40

‎12-26-2019 06:40

@ShamrockHill, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving notifications. By the way,thank you for troubleshooting this issue before contacting our forums.

 

Please let me know what is the brand and model of your phone. In the meantime, try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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