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Versa is not recognizing my headset

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I have a wireless headset skullcandy and I use it all the time. I try syncing it to my watch but it does not recognize it at all. I was wondering if anyone else has this problem?

 

 

Moderator edit: subject for clarity

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I had issued connecting my Altec Sport earbudd. When I went to pair it in bluetooth on the Versa, it wasn't working. Then I remembered,  I needed to press and hold the power button on my earbuds to get them in pairing mode to pair with the versa. 

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I had issued connecting my Altec Sport earbudd. When I went to pair it in bluetooth on the Versa, it wasn't working. Then I remembered,  I needed to press and hold the power button on my earbuds to get them in pairing mode to pair with the versa. 

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I actually tried it and it worked. Thanks.
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A warm welcome to the Community @nursed and @TammiDawn thanks for stopping by.

I appreciate the troubleshoot provided and it's great to hear that it worked. If you need anything else, do not hesitate to post it.

Keep the stepping up! Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I was struggling with pairing too. But when i read your note, i tried it out and worked for. thank you for the information 

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Hey @rmudarth, great to see you here.

It's great to hear that the instructions provided in this thread helped you. Do not hesitate to share in the Community any other issue that you might be experiencing.

Happy stepping. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I tried this and it did not work. I don't know why my outcome was different. Recently, I paired my wireless earbuds with ease. Although, yesterday I disconnected my earbuds from the Versa so that they could connect to another device I was using and wouldn't automatically be picked up by the Versa. Now for some reason, after doing the same procedure as before, the Versa will not connect to my earbuds with them on and ready to be paired. I attempted shutting off any other connections the earbuds have so only the Versa would pick up the signal, but that was a failed attempt.  If anyone has any suggestions, feel free to tell me. I'm willing to try anything to get this working again lol. 

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Same problem 

will not pair!

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