Versa is showing the wrong time

[RichsrdKlessens]

My versa clock is 11minuates slow I tried syncing it 3 times and it won’t update to correct time 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @RichsrdKlessens. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

If the issue persists, please try the following steps in the order listed:

• Unpair your Versa from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Versa.
• If there is no connection, restart your Versa.
• Once your Versa is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

Hope this helps.