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Versa is stuck on language screen

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‎04-20-2020 13:18 - last edited on ‎05-05-2020 06:31 by Fitbit Moderator

‎04-20-2020 13:18 - last edited on ‎05-05-2020 06:31 by Fitbit Moderator

My versa is asking me to download the Fitbit app in a bunch of different languages.

 

 

Moderator edit: updated subject for clarity

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‎05-05-2020 06:30

‎05-05-2020 06:30

Hi @Jjones42345, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Since you mentioned that your Versa is asking you to download the Fitbit app, you need to proceed with the setup process at this time. To do so, please follow the steps listed in this help article.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎04-01-2023 20:10

In response to JuanJoFitbit

‎04-01-2023 20:10

Didn't help at all, you sent us to a help article that wasn't any help at all. Maybe can you just let us know?

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