04-30-2018
16:18
- last edited on
05-03-2018
09:29
by
MarcoGFitbit
04-30-2018
16:18
- last edited on
05-03-2018
09:29
by
MarcoGFitbit
My Versa would not sync right out of the box. Then Fitbit updated it and it worked for two days. Now it will not sync again (sporadically). If it does sync, it it only once a day. I am not able to change my clock or use my Versa for any notifications. Very frustrating. Not to mention it is killing the battery trying to connect over and over and over... it was charged to 100% 7 hours ago!
Moderator Edit: Clarified Subject + Format.
05-03-2018 09:33
05-03-2018 09:33
Hello @JonesLovesDogs, thanks for joining the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention, have you restarted your phone and your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen already? If so, I would like to suggest you to check the following:
If your device still won't sync, try these steps:
Now, if you're still experiencing issues with Notifications on your Versa, please refer to my post with troubleshooting steps for this issue.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.
05-03-2018 13:51
05-03-2018 13:51
05-07-2018 04:45
05-07-2018 04:45
Hello @JonesLovesDogs, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!