Versa is tracking steps while driving

[Verybod]

I've noticed my Versa counting steps when I'm in a vehicle. I've searched this forum and saw suggested:

- download an app called drivebit (on Google play there is no app called drivebit)

- log a 'driving' activity (I can't see that as an option and I can't see how to add it)

- delete the steps (elsewhere I'm told I can't delete steps)

Can anyone help me figure this out? Any other suggestions?

Thanks

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Verybod. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. I understand where your concern is coming from.

Please not wrist trackers count steps depending on the movement of your arms. Fitbit has worked hard to make sure that our devices do not pick up false steps or activity recordings while driving. Unless you're driving in a car with a very stiff transmission or on bumpy roads, your device should not give you false readings. Also, if you place it in a surface with something vibrating or if you make hard hand movements. You can learn more about how your Fitbit tracks steps by checking the article: How accurate are Fitbit devices?

However, as you've mentioned, there are ways you can prevent this from happening while you drive:

1. You can plug your tracker into the charging cable while you are driving -- the Fitbit will not count steps while it is charging.  

2. You can log the driving manually by following the steps in this article. 

With the information provided above, please bear in mind that it's not possible to delete steps and floors, but you can achieve the same result by negating them. 

Hope that helps.