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Versa isn't receiving notifications

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‎01-30-2020 19:13 - last edited on ‎01-31-2020 09:30 by Moderator Alum

‎01-30-2020 19:13 - last edited on ‎01-31-2020 09:30 by Moderator Alum

My Versa isn't getting my text messages, but calls and emails. I've factory reset the Versa and but still no luck.

 

 

Moderator edit: subject for clarity

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‎01-31-2020 09:31

‎01-31-2020 09:31

Welcome to the Forums, @Grigzbee.

 

Thanks for troubleshooting this notifications issue. Our team is aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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