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Versa isn't syncing

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‎09-25-2018 10:38 - last edited on ‎09-26-2018 05:08 by Moderator Alum

‎09-25-2018 10:38 - last edited on ‎09-26-2018 05:08 by Moderator Alum

 Hello,

 

Versa is not working  with Huawei P20 mobile. Although it is not a feature recommendation, but lack of this functionality is making this smart watch like basic activity tracker. I have been following in community forum, I was advised to put here to get the traction on the resolution.

 

Deb

 

 

Moderator edit: subject for clarity

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‎09-26-2018 05:08 - last edited on ‎05-28-2025 07:35 by Fitbit Moderator

‎09-26-2018 05:08 - last edited on ‎05-28-2025 07:35 by Fitbit Moderator

Hey @mail2debadatta, great to see you around.

Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.

The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.

A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.

Let me know if you need anything else. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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