Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa issues when trying to share the map route

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi guys, I've been sharing the map of my walks almost daily but today, it seems to have changed and I can't figure out why. It all looks ok before I click 'share' but then I get a satellite image of Europe, Asia, Africa etc with a tiny dot of the distance walked in the UK area of the map! I've not changed any settings. Any ideas?

Thanks in advance

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
3 REPLIES 3

Hi @KelD84, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'm sorry to hear about a satellite image you get when trying to share the map. I was able to get in touch with our Support team and was told that they assisted you via Twitter. I would like to follow up and would like to know if the issue persists or if it got resolved.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

It did appear to have resolved, and the full map appeared for sharing. But before I replied to your post, I thought I'd check first. 

I'm glad I did, because it's not loading the map at all now, it just says " unknown error occurred " .

 

Regards.

Davey B

 

Best Answer
0 Votes

Hi, this has now been resolved. Many thanks

Best Answer
0 Votes