Versa issues

[Ams75]

Dear Fitbit,

I assume you monitor the Forums. My Versa is of concern .. it's temperamental, are you aware of glitches, can it be sorted from your end or do I need to return the Versa to the place I purchased?

Moderator edit: subject for clarity

[AlejandraFitbit]

Great to have you here @Ams75.

About the issues you are experiencing with your Fitbit Versa, could you please be more specific about them?

Hope to hear from you soon. 

[sydcwhite]

My Fitbit has been glitching since the new update, approximately a week. It will not sync my step count unless I press the lock/unlock button multiple times and pull up the app. It’s also frozen on the clock face a number of times. I tried switching face styles to no avail. It’s frustrating and I hope I won’t have to get a new one seeing as I just bought this one. 

[RA24]

When you select workout the app shows pace instead of calories.