06-19-2018 03:52
06-19-2018 03:52
Today my watch suddenly keeps on shutting down. It will power up for a minute and shuts down again. This are the steps that I have done:
1) Changed the clock face to fitbit clock faces but it still persisted.
2) Contacted customer support and recommended to factory reset the watch. It just became worse, now I can't complete the set up process because it keeps on shutting down every minute.
Any help for this matter?
06-19-2018 03:55
06-19-2018 03:55
I would return it today!
06-19-2018 03:59
06-19-2018 03:59
I've been contacting the reseller and fitbit customer support but no concrete solution was given. Even the return/warranty process they did not indicate. I've been using it for less than 2 weeks.
06-21-2018 06:34
06-21-2018 06:34
I am experiencing some what similar problem. The watch randomly switches off by itself.
You switch it on, it sometimes remain on for a few minutes, sometime shuts of immediately, sometime would work fine for even 12 hours.
06-21-2018 07:40
06-21-2018 07:40
I returned mine yesterday. Still waiting for replacement.