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Versa keeps vibrating after phone call notification

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‎01-02-2020 07:53 - last edited on ‎01-03-2020 16:15 by Fitbit Moderator

‎01-02-2020 07:53 - last edited on ‎01-03-2020 16:15 by Fitbit Moderator

My Fitbit keeps vibrating after I have answered the calls. It only started today. Can someone please tell me why this is happening?

 

Moderator edit: Subject for clarity 

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‎01-03-2020 16:15

‎01-03-2020 16:15

Welcome to the Community Forums @MissPJ.

 

Thanks for bringing this to my attention, seems odd that your device keeps vibrating when receiving a phone call notification. To better assist you and investigate further, can you please let me know which mobile device are you using with your Fitbit? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to properly receive notifications on your Versa are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes. 

 

Keep me posted.

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