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Versa lights up randomly

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‎12-11-2020 01:13 - last edited on ‎12-11-2020 06:59 by Fitbit Moderator

‎12-11-2020 01:13 - last edited on ‎12-11-2020 06:59 by Fitbit Moderator

My fitbit versa is now lighting up randomly all day and then the battery runs out. I can't work out why it is doing this! Please help:) 

 

 

Moderator Edit: Clarified subject

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‎12-11-2020 07:04 - edited ‎10-08-2023 04:02

‎12-11-2020 07:04 - edited ‎10-08-2023 04:02

Hello there @N076482, welcome to the Community Forums. 

Is your Versa light up when you turn your wrist? Do you have Screen Wake set to Auto or Manual? When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist, unlike Manual you'll need to press the button to turn on the screen. For more information, see How do I navigate my Fitbit device? 

If your watch's behavior is not like the described above, please restart it by following these steps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-11-2020 07:04 - edited ‎10-08-2023 04:02

‎12-11-2020 07:04 - edited ‎10-08-2023 04:02

Hello there @N076482, welcome to the Community Forums. 

Is your Versa light up when you turn your wrist? Do you have Screen Wake set to Auto or Manual? When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist, unlike Manual you'll need to press the button to turn on the screen. For more information, see How do I navigate my Fitbit device? 

If your watch's behavior is not like the described above, please restart it by following these steps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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