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Versa lite won't sync

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‎12-29-2019 05:33

‎12-29-2019 05:33

I have a new versa lite got it set up and it won't sync and my phone says it can't find device. I have reinstalled it and worked fine yesterday all day and now it won't sync or my phone can't find device and it is showing that it is paired with my phone. 

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‎12-29-2019 05:39 - last edited on ‎06-30-2024 05:34 by Fitbit Moderator

‎12-29-2019 05:39 - last edited on ‎06-30-2024 05:34 by Fitbit Moderator

@LibbyBurkett Have you tried turning off the bluetooth and unpairing the device?  

Which phone are you using?  Is it in the Supported Devices list?

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎12-29-2019 12:36

In response to Heather-S

‎12-29-2019 12:36

Is it the Fitbit app that can not find? The phone is not suppose to find the tracker. 

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