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Versa lite

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My versa. Lite is still tracking my steps but the screen is not turning on. I haven't had my Fitbit for a year yet and I am very disappointed. I need someone to help me get my Fitbit replaced so I can continue to use it 

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Try a Restart and do it several times if necessary.

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I already did that and it was still blank

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Somehow you failed to mention that.  Contact Customer Support.

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I'm trying to get in touch with them but the chat option to so I can get my versa lite replaced is not showing up unless I click file a claim for my band

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