help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not able to get any text notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-29-2018 01:49 - last edited on ‎07-02-2018 10:36 by Moderator Alum

‎06-29-2018 01:49 - last edited on ‎07-02-2018 10:36 by Moderator Alum

I am using an Android phone and when selecting the apps in the notifications, there are not many choices so I am not getting messages on the Versa. Please help

Best Answer
0 Votes
2 REPLIES 2

‎07-02-2018 10:38

‎07-02-2018 10:38

Hey @jeanette0911, welcome to the Forums!

 

I just wanted to let you know that I have moved your post from the Android app board to the Versa board, since I think that here you will be able to find more related topics about the watch.

 

About the notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there. Also, can you please tell me which are the apps you want to receive notifications from?

 

Keep me posted. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎07-02-2018 13:55

‎07-02-2018 13:55

I have had my Versa for about a month on Android.  This happens to me every week once or twice a week.  My notifications are working fine, then all of sudden they aren't.  So I have to go thru removing it from the app, adding it, turning off and on notifications etc to get them working again which they then do for a few days, then rinse repeat.  Never had this issue on my Samsung S2 so has to be a Fitbit issue.  It is truly annoying to say the least.

Best Answer
0 Votes