08-21-2018 20:59
08-21-2018 20:59
My Versa is completely dead and will not charge. I tried wiping the connection down with alcohol swabs, and also switching where it was plugged into and nothing. I purchased the fitbit in Kohl's in April. What can I do?
Answered! Go to the Best Answer.
08-21-2018 22:29
08-21-2018 22:29
Hello @CAMMY143
Call:
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
08-21-2018 22:29
08-21-2018 22:29
Hello @CAMMY143
Call:
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
08-22-2018 07:15
08-22-2018 07:15
A warm welcome to the Community @CAMMY143 and @ACG thanks for stopping by.
I appreciate all the efforts in trying to fix this issue and would like to know if you followed our friend's recommendation and contacted our support team, have they offered a solution?
Hope to hear from you soon.
08-22-2018 10:05
08-22-2018 10:05
Yes. I sent the tracker back to you guys this morning. Thank you.
08-23-2018 04:17
08-23-2018 04:17
Those are great news @CAMMY143, I am glad to hear that you received a solution for this. If there is anything else we can do for you, do not hesitate to post it.
Happy stepping!
08-23-2018 17:23
08-23-2018 17:23
How do I know if you guys received my fitbit and what the status is of the one you guys are sending me?
09-16-2018 22:17
09-16-2018 22:17
Im having the same issues also purchased from Kohl's.