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Versa not compatible with S9+

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‎04-23-2018 14:28

‎04-23-2018 14:28

I receive phone calls but not text messages why??

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5 REPLIES 5

‎04-23-2018 15:14 - edited ‎04-23-2018 15:15

‎04-23-2018 15:14 - edited ‎04-23-2018 15:15

According to this, The S9 isn't even supported. The Fitbit app is in the play store, but the S9 is technically not supported.

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎04-23-2018 15:44

In response to supersmart01234

‎04-23-2018 15:44

so no? will it ever be?

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‎04-24-2018 12:29 - edited ‎04-24-2018 12:30

In response to Jayy003

‎04-24-2018 12:29 - edited ‎04-24-2018 12:30

I saw other s9+ users say that theirs were working fine, could your issue be due to the server problem?

KC | Texas
One, Charge HR, Charge 2, Versa | Galaxy S9 Plus
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‎04-24-2018 12:31

In response to Jayy003

‎04-24-2018 12:31

It probably will in the future but as @swim4lifekac says, some people's S9's are working fine. Fitbit is supporting more and more devices as they come out.

“Just keep swimming,Just keep swimming, swimming, swimming”- Dory
If you find my answers helpful, Vote for them and accept them as the Solution!
Ionic | Charge 2 | iPad 2017 running iOS 12.1.2 Beta
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‎06-17-2018 20:55

‎06-17-2018 20:55

Check your settings on phone and in fitbit app .You have to hit permission on both the app and the phone. The crappy 70 dollar of Phoenix 3 I'm using even works and its not on the list. All I had to do was double check my settings. Getting a s9+ this Wednesday so was checking the threads. 

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