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Versa not connecting during exercise

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‎05-14-2020 10:13

‎05-14-2020 10:13

I’ve been having a problem within the last few days keeping my watch connected to the Fitbit app while exercising (ex. Walking or hiking).

My iOS and firmware on watch are up to date.

I also have the Fitbit app on to see if it will help, it doesn’t.

it also does not register my map, which it used to before. Today, it registered only 1km of my walk.

Any help would be appreciated!

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‎06-06-2020 07:09

‎06-06-2020 07:09

I have the same issue, as does my husbands. Sounds like an software issue. If I open the Fitbit app it connects but loses it as soon as my phone goes dark. 

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