09-08-2018
15:05
- last edited on
09-09-2018
09:22
by
AlejandraFitbit
09-08-2018
15:05
- last edited on
09-09-2018
09:22
by
AlejandraFitbit
I have my Versa all set up and I’m not receiving any notifications at all. I have removed reset and turned on everything that needs to be on to get them. What am I going to do next? If nothing else I guess I’ll call Fitbit and see what they say?
Best Answer09-08-2018 16:24
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
09-08-2018 16:24
You might double check one more time @Samann92
Here's the everything: Help with notifications
For me it is generally, switching bluetooth off, then back on again.
Pairing is important for the notifications to work, make sure your mobile is on this compatible list:
Only the devices on the list have been proven to have 100% of the features
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
09-09-2018
09:24
- last edited on
10-11-2025
13:59
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-09-2018
09:24
- last edited on
10-11-2025
13:59
by
MarreFitbit
Great to see you here @Samann92 and @wmchapman thanks for stopping by.
I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friend worked? Are you able to receive notifications now?
Hope to hear from you soon. ![]()
Best Answer09-09-2018 13:56
09-09-2018 13:56
Mine will get notifications, but it doesn’t alert me when it gets one.
Best Answer
09-10-2018
05:30
- last edited on
10-11-2025
13:58
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-10-2018
05:30
- last edited on
10-11-2025
13:58
by
MarreFitbit
Hey @Deltapi285, great to see you around.
If your Versa isn't vibrating at the moment of receiving notifications, I recommend restarting it by doing the following:
Let me know the outcome. ![]()
Best Answer09-12-2018 00:11
09-12-2018 00:11
Same problem here. Just says I'm all up to date. Tried the left and bottom button. No change. So frustrating.
Best Answer