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Versa not getting text messages

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‎08-12-2019 09:26 - last edited on ‎08-13-2019 05:03 by Fitbit Moderator

‎08-12-2019 09:26 - last edited on ‎08-13-2019 05:03 by Fitbit Moderator

Text messages not appearing on Fitbit versa?

 

 

Moderator edit: updated subject for clarity

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‎08-13-2019 05:02

‎08-13-2019 05:02

@Pateld09 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving text notifications.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor the text notifications and see if the issue gets fixed.

 

As a side note, let me know what is the brand and model of your phone.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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