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Versa not getting text notifications

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‎04-22-2019 16:39 - last edited on ‎04-23-2019 04:45 by Fitbit Moderator

‎04-22-2019 16:39 - last edited on ‎04-23-2019 04:45 by Fitbit Moderator

I get notifications when someone calls me but not when they text me.

 

 

Moderator edit: updated subject for clarity

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‎04-23-2019 04:44

‎04-23-2019 04:44

@TammSomm It's great to see you in our Fitbit Community! I'm happy to assist you with the text notifications issue that your Versa is experiencing.

 

Please make sure that the text notifications are enabled on your Fitbit app. If they're enabled, please disable the text notifications, log out of the app, restart your phone. After this, make sure that your phone has the most recent Fitbit app version installed. If the app is up to date, open it and log in. After this, restart your Versa as described in this help article. Finally, go to your Fitbit app and enable the text notifications and monitor if your Versa gets future text notifications.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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‎04-23-2019 14:39

In response to JuanJoFitbit

‎04-23-2019 14:39

It worked!! Thank You! 😃

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‎04-24-2019 07:10

In response to TammSomm

‎04-24-2019 07:10

My fit bit has been on resting heart rate for over 16 hrs. Even after a bike ride. 

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