Versa not holding a charge

[cwagner58]

I have had my Versa since May of 2018. I have been very happy with it until about 6 weeks ago.  Generally a charge will last about 4 days. I usually put it on the charger in the morning while getting ready for the day.  It is usually at about 75 to 80 % by the next morning.  I always check before putting it on so I  know it is at 100% when I  put it on.  6 weeks ago I was at work and the battery went dead.  I did a reset, charged it and it was ok for about a week.  Now it will randomly experience full battery drain in about 6 hour At least once or twice a week. I have done all the resetting, cleaning that is recommended. I am not using any new apps or settings.   I would like to either have this issue resolved or the versa replaced.  It isn't even a year old.

Moderator edit: updated subject for clarity

[Shell7609]

I’m having a similar issue, I charged mine for several hours today, it was at 100%, put it on, & 7 hours later it’s at 74%

[EdsonFitbit]

@cwagner58 @Shell7609 Welcome and thanks for visiting the Fitbit Community. Sorry for the delayed response.

I regret to hear that your Fitbit Versa watches are not holding a charge. Thank you for the time you spent trying to get it resolved. To evaluate your cases, I sent your information to Customer Support. Please check your inbox on the next days. They will do their best to find a solution as soon as possible. 

If you have any question, please don't hesitate to contact us at any time.

[cwagner58]

Thank you. I've had it less than a year and no issues until recently.

Cindy