Versa not logging miles

[cherdebear]

my versa is not logging my miles when im on a bike ride 

[HeydyF]

Hey @cherdebear, welcome to the Community!  Let me ask you something, is it your Versa tracking everything else like the duration, heart rate, calories, etc.? Could you please post a screenshot where I can see your bike ride tracked? 

Let me know how it goes! 

[cherdebear]

Sent from my Samsung Galaxy smartphone.

[cherdebear]

[HeydyF]

Thanks for your reply ad posting those images, @cherdebear!  I'd like you to take a look at the requirements and troubleshooting in this help article to improve the GPS experience with your Fitbit Versa. Give it a try and let me know how it goes. 

I'll be around! 

[SunsetRunner]

@HeydyF I noticed this sentence in the link you have in your post. 

"Note that Versa uses your step count to calculate distance until it finds a GPS signal. In this scenario, your total distance calculated for the workout may be slightly less accurate than if GPS data were available for the entire duration." 

I'm walking the same route everyday and the mileage is not "slightly less", i'ts practically a mile less.  Plus, if it is using your steps taken while GPS is not connected and I'm taking the same route, the distance should still be closer than it is and consistent.  But it's not.

[JPEEZY619]

Did you find a solution? I ran into this problem today. Versa logged Calories, Steps, etc. But not mileage. What am I doing wrong? I had to use Under Armour MapMyRide App to get mileage.

[Southernmom84]

I used my bike exercise on versa I notice not tracking my miles. How I can get it fix or set up

[Peb8484]

I need help with this too. My versa 2 shows how many minutes I biked but not how many miles or how fast I went mph. What do I need to do to set this   
thanks 

[Peb8484]

I ha e the same problem !!!

[Peb8484]

Did you ever figure out how to have your versa show miles? 

[cherdebear]

No I never sorted itSent from my Samsung Galaxy smartphone.

[cherdebear]

Its Not good is it Sent from my Samsung Galaxy smartphone.