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Versa not receiving Gmail notifications

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‎09-25-2018 05:56 - last edited on ‎09-26-2018 04:31 by Moderator Alum

‎09-25-2018 05:56 - last edited on ‎09-26-2018 04:31 by Moderator Alum

I just got my Versa. The app seemed to load with no problems on my Moto Z3, and I successfully performed a number of functions.

 

I also confirmed that I can get at least calendar notifications on the watch. However, Gmail does not send notifications. I know that I've got them turned on globally, otherwise I wouldn't get the calendar alert. I also checked the App specific notifications and Gmail shows as set.

 

What am I missing?

 

 

Moderator edit: subject for clarity

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‎09-26-2018 04:33 - last edited on ‎05-28-2025 07:37 by Fitbit Moderator

‎09-26-2018 04:33 - last edited on ‎05-28-2025 07:37 by Fitbit Moderator

A warm welcome to the Community @Jape61.

Keep in mind that in order to have a successful connection between your watch and phone, it needs to be a compatible mobile device.

When a phone isn't compatible, it doesn't mean that it won't work with your Fitbit but you might experience some connectivity issues. You can always try the instructions provide in the help article My Fitbit device isn't receiving notifications from my phone but I don't guarantee it will work 100%.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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