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Versa not receiving notifications

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‎05-13-2018 18:59 - last edited on ‎05-14-2018 08:05 by Moderator Alum

‎05-13-2018 18:59 - last edited on ‎05-14-2018 08:05 by Moderator Alum

My Versa will not receive notifications with my S7 edge. I have done everything that I have read to do. I am about to return it.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎05-13-2018 19:11

‎05-13-2018 19:11

Before my versa died, I was able to receive notifications on my s7 edge. I’m still waiting for my replacement so hopefully all will go well the second time around. 

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‎05-14-2018 08:07 - last edited on ‎10-28-2025 10:45 by Fitbit Moderator

‎05-14-2018 08:07 - last edited on ‎10-28-2025 10:45 by Fitbit Moderator

A warm welcome to the Community @debbie424 and @Jayelo thanks for stopping by.

I appreciate the efforts you did in order to fix this issue. If you Versa isn't receiving notifications, I recommend taking a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎05-14-2018 11:15

In response to AlejandraFitbit

‎05-14-2018 11:15

I downloaded Fitbit notifications and it started working.

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