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Versa not receiving notifications

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‎08-19-2018 07:41 - last edited on ‎08-20-2018 05:50 by Moderator Alum

‎08-19-2018 07:41 - last edited on ‎08-20-2018 05:50 by Moderator Alum

Have a Charge 2 paired and was getting all notifications. I added a Versa and notifications did not appear on either device. Went through troubleshooting, no change. I unpaired/deleted Versa and notifications resumed on Charge 2.  Re-paired Versa and notifications stopped again. Any advice?

 

 

Moderator edit: subject for clarity

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‎08-20-2018 05:51 - last edited on ‎10-21-2025 05:40 by Fitbit Moderator

‎08-20-2018 05:51 - last edited on ‎10-21-2025 05:40 by Fitbit Moderator

It's great to see you here @Barry48.

Thanks for troubleshooting this by yourself. If you are having issues with your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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