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Versa not syncing

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‎08-19-2018 08:30 - last edited on ‎08-20-2018 06:03 by Moderator Alum

‎08-19-2018 08:30 - last edited on ‎08-20-2018 06:03 by Moderator Alum

My Versa will not stay synced with my LG V30 phone so this seems to be a compatibility issue. Please add the LG V30 to the comparability list so as to fix these issues. Thank you!

 

 

Moderator edit: subject for clarity

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‎08-20-2018 06:05 - last edited on ‎10-21-2025 05:40 by Fitbit Moderator

‎08-20-2018 06:05 - last edited on ‎10-21-2025 05:40 by Fitbit Moderator

It's great to welcome you @jlmaxson2.

Thanks for the feedback regarding the LG V30. When a phone isn't compatible, it doesn't mean that it won't work with your Fitbit but you might experience some connectivity issues. You can always try the instructions provide in the help article Why won't my Fitbit device sync? but I don't guarantee it will work 100%.

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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