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Versa not receiving notifications

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Hi all,

 

My Fitbit app runs on a One Plus 6 Android Phone. I remember being asked by Fitbit for my Microsoft sign on and after that it was terrific in all the above respects. Then I tried to reproduce the effect on my Ionic which has never connected to the same services on my Android phone and that failed.

 

When I resorted to connecting my Versa again, I could not reproduce the effect there either. I would be very grateful if some one could advise me how to proceed. I have spent hours enabling everything that looks relevant on my phone, on its Fitbit app, and on the Versa fruitlessly.

 

 

Moderator edit: subject and removed personal info

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Great to see you around @SunsetRunner.

 

I appreciate all the efforts in trying to fix this. If you are having issues with your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thank you for your reply.

Its remiss of me not to have responded,

In truth   I was under the impression that I was only receiving emails and not texts,  phone calls, calendar events . I had resolved to re-examine your advice and try again

However having had a good look this evening the facts are that I am not receiving timely calendar reminders but the rest are ok.  

 

I was even thinking of buying and Apple for Samsung  watch. The whole process with fitbit is too hit and miss and much too hard work

 

 

Moderator edit: personal info removed

 

 

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