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Versa not receiving notifications

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‎09-30-2018 17:13 - last edited on ‎10-01-2018 05:40 by Moderator Alum

‎09-30-2018 17:13 - last edited on ‎10-01-2018 05:40 by Moderator Alum

Notifications in the app no longer appear since June 16 this year. Is there an issue? I still get messages, but no notifications.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎09-30-2018 18:19

‎09-30-2018 18:19

@ReisD What phone are you using?  Have a look at THIS Help Article on Troubleshooting Notifications and see ifbthere is anything there that helps.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-30-2018 20:35

In response to NellyG

‎09-30-2018 20:35

- ReisD
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‎10-01-2018 05:41 - last edited on ‎10-18-2025 06:20 by Fitbit Moderator

In response to ReisD

‎10-01-2018 05:41 - last edited on ‎10-18-2025 06:20 by Fitbit Moderator

A warm welcome to the Community @ReisD and @NellyG thanks for stopping by.

I would like to know if you keep having issues with your notifications? Did you follow the instructions on the link that our friend provided?

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-01-2018 07:00

In response to AlejandraFitbit

‎10-01-2018 07:00

Hello,

Thank you for the warm welcome! Yes, I am still having issues. I’ve done everything in the link provided. Still not working.

I had a Fitbit Alta at the time this stopped working. I got the Versa at the end of June & still hasn’t worked.

Sent from my iPhone
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