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Versa not receiving notifications

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‎11-06-2018 11:23 - last edited on ‎11-07-2018 07:53 by Moderator Alum

‎11-06-2018 11:23 - last edited on ‎11-07-2018 07:53 by Moderator Alum

My Versa has stop notifying me of emails, tweets and calls... I've checked the configurations and everything concerning notifications is turned on. My phone is synced, I've taken the app out and reinstalled it and still no notifications.

 

 

Moderator edit: subject for clarity

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5 REPLIES 5

‎11-06-2018 11:47

‎11-06-2018 11:47

@SunsetRunner Have you tried giving your Versa a reboot? 

 

If you click on the link here, this may help. 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

Best Answer

‎11-06-2018 12:04

In response to Tony.r

‎11-06-2018 12:04

Thanks.  I'll try that..
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0 Votes

‎11-06-2018 18:12

In response to SunsetRunner

‎11-06-2018 18:12

@SunsetRunner if the tracker syncs the stats to Fitbit mobile app on your phone, perhaps the notifications are turned off on your tracker (not in the mobile app). Press and hold the left button of your versa and make sure that Notifications are selected to ON.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎11-07-2018 07:54 - last edited on ‎07-07-2025 08:17 by Fitbit Moderator

In response to Marrrmaduke

‎11-07-2018 07:54 - last edited on ‎07-07-2025 08:17 by Fitbit Moderator

It's great to see you here @SunsetRunner, @Tony.r and @Marrrmaduke thanks for the input.

I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friends worked? Is your watch receiving your notifications? In the meantime, I recommend following the instructions provide in the help article My Fitbit device isn't receiving notifications from my phone.

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-07-2018 07:58

In response to AlejandraFitbit

‎11-07-2018 07:58

I tweeted with the fit bit help desk and got back up..
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