11-06-2018
11:23
- last edited on
11-07-2018
07:53
by
AlejandraFitbit
11-06-2018
11:23
- last edited on
11-07-2018
07:53
by
AlejandraFitbit
My Versa has stop notifying me of emails, tweets and calls... I've checked the configurations and everything concerning notifications is turned on. My phone is synced, I've taken the app out and reinstalled it and still no notifications.
Moderator edit: subject for clarity
11-06-2018 11:47
11-06-2018 12:04
11-06-2018 12:04
11-06-2018 18:12
11-06-2018 18:12
@SunsetRunner if the tracker syncs the stats to Fitbit mobile app on your phone, perhaps the notifications are turned off on your tracker (not in the mobile app). Press and hold the left button of your versa and make sure that Notifications are selected to ON.
11-07-2018 07:54
11-07-2018 07:54
It's great to see you here @SunsetRunner, @Tony.r and @Marrrmaduke thanks for the input.
I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friends worked? Is your watch receiving your notifications? In the meantime, I recommend following the instructions provide in the help article My Fitbit device isn't receiving notifications from my phone.
Hope to hear from you soon.
11-07-2018 07:58
11-07-2018 07:58