11-06-2018
00:55
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11-07-2018
08:01
by
AlejandraFitbit
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11-06-2018
00:55
- last edited on
11-07-2018
08:01
by
AlejandraFitbit
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Heart rate, sleep and active minutes not syncing with my iPhone.
Moderator edit: subject for clarity

11-06-2018 05:32
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11-06-2018 05:32
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- Who Voted for this post?
Is the Versa recording your heart rate? Can younsee itnon the actual watch? If it not, then that explains the lack of sleep data and active minutes as these are both based on the heart rate. Ifbthere is no heart rate data on the watch, look at the back and see if the green light is flickering rapidly. Let us know and we will try to help you further.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
11-07-2018 08:02
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11-07-2018 08:02
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Hey @Bob57me, it's great to see you here and @NellyG appreciate the input.
If your watch isn't syncing, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.
Let me know the outcome.

