Versa not receiving notifications

[Pyromedical95]

I just purchased the versa and successfully paired it with my Galaxy S8. Everything is syncing; however, I cannot get any notifications to show. No texts, calls, etc. My friend has the exact device and phone and hers works without issue. I have the notifications on and within the app it does not give me any text or call options to be turned on....any help would be great. Otherwise what a waste of money.

Moderator edit: subject for clarity

[TheBarron]

Heres my video of my settings. See if this helps. Like if you like and share if it helps you. Mine works on my Galaxy s8

Thanks.

https://youtu.be/b6FHEKUmqyk

[AlejandraFitbit]

A warm welcome to the Community @Pyromedical95 and @TheBarron thanks for the input.

I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friend worked? Is your watch receiving notifications now? If it isn't, you can try the steps in the help article My Fitbit device isn't receiving notifications from my phone.

Hope to hear from you soon. 

[HeydyF]

Hey @Pyromedical95, let me give you a warm welcome to the Fitbit forums! If your Versa is not getting notifications from your Samsung Galaxy S8, I'd suggest you to take a look at the troubleshooting in this help article: My Fitbit device isn't receiving notifications from my phone

Thanks for the tips @TheBarron. 😉 

I'll be around! 

[SunsetRunner]

The video fixed my problem with not getting  text messages. 

Thanks a bunch. 

[TheBarron]

I'm so glad to hear i helped someone and its a fellow Texan. 

Cheers.

[Shepherdgirl19]

Thank you. My notifications are working after a week lol 😁

[TheBarron]

I'm happy i could help even if its just a few souls out there suffering from the technical difficulty. Lol 😄

[HeydyF]

Hey @SunsetRunner and @Shepherdgirl19, thanks for the updates. Sounds great that the tips that @TheBarron posted above, on the video, helped you out to fix the not getting notifications issue on your Versa. 

Have a nice day!